Effective Date: May 1, 2023
Shipping Rates and Delivery Times
The delivery costs invoiced to the customer are indicated at the time of the order.
Please allow 2-3 business days from the day order is placed for items to leave warehouse plus shipping time. We aim to dispatch orders placed on Saturday, Sunday and Bank Holidays the next business day.
Shipping costs within the United States:
Wetsuits: $20 per suit
Sunglasses: $10 per pair
Shipping costs to Canada:
Wetsuits: $40 per suit
Sunglasses: $20 per pair
Shipping costs to UK / European Union:
Wetsuits: $60 per suit
Sunglasses: $25 per pair
Shipping time: 4-10 business days
The listed delivery times are approximate and for reference only. Please contact us at email@example.com if you can’t find your country at the checkout.
Shipping delay and Lost Shipments
Mahulu is not liable for delays in delivery caused by any case of “force majeure” occurring notably in logistics companies or by an act or omission of a customer.
In case(s) of delayed delivery, which will not give rise to any penalty nor indemnity, and cannot be used as reason for canceling the order; nevertheless our team will do our best to offer assistance to track the shipment and keep them posted on the delivery status.
Mahulu is not liable for lost shipments caused by any case of “force majeure” occurring notably in logistics companies or by an act or omission of a customer; nevertheless we will do our best to offer tracking assistance.
Import duties, taxes & charges
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to placing your order. Note that when ordering on Mahulu.surf for international delivery, you’re considered the importer of record and must comply with all laws and regulations of the country in which you’re receiving the goods.
These charges will normally be collected by the delivering freight (shipping) company or when you pick the item up, please do not confuse them for additional shipping charges.
For international orders, Mahulu declares full product value on customs forms. We do not mark merchandise values below value, mark items as ‘gifts’, or in any form of false information!