Effective Date: May 1, 2023
Mahulu’s products are made with the highest quality components using state of the art methods. We will repair or replace your wetsuit if it meets our warranty requirements. If you are uncertain whether your Mahulu wetsuit is covered by our warranty, please email an image and a brief description of the deficiency to firstname.lastname@example.org.
We warrant all defects in materials and workmanship of the wetsuit (except for damage from sun, Chlorine, or compression) for one year from the date of a proven purchase – a credit card / bank statement receipt for purchases from our website or an authorized Mahulu vendor.
This warranty does not cover the following:
- Damage caused normal wear and tear, improper storage, failure to follow instructions, misuse, accidents, or loss of product.
- Damage from a suit that has been used in commercial, rental or instructional programs or activities.
- Wetsuits sold through an unauthorized Mahulu vendor.
- Wetsuits repaired by anyone other than our technicians.
For more information on our wetsuit warranties and how to send a wetsuit in for repair, please contact us at email@example.com. You may return your wetsuit directly to: Mahulu LLC, 590 Hillside Avenue, Needham, MA 02494. Please include a photocopy receipt, your name, daytime phone number, and return shipping address. Allow 4-6 weeks for repair and replacement.This warranty is nontransferable.
PLEASE NOTE: ALL RETURNED WETSUITS MUST BE CLEAN AND DRY. ANY SUIT THAT IS RECEIVED WET OR DIRTY WILL BE RETURNED WITHOUT REVIEW AT THE CONSUMERS EXPENSE.
Warranty as written is provided on products sold in the continental US only. Warranty claims will be accepted on products from outside the US; however all shipping, duty and customs fees are the responsibility of the owner.